Two-factor authentication error:
- make sure that the date on your phone is the same as that of the machine running HiBTC.
- ensure that the correct login password and 2FA code are entered on the binding page.
- check Google two-step authentication operation instructions.
Two-factor authentication loss:
- If you have already backed up the Google 16-bit key, you can rebind it to the "Google Authenticator".
Otherwise please contact our customer service, we will deal with it as soon as possible.