After landing on website, go to "my wallet".
Find the currency what you want to withdraw, then click ”withdraw” button（eg.ETH).
For the first time,you need to provide a destination address:
Add destination withdraw address and fill in the remark for your identification, then Click this address go to withdraw page:
Enter the amount to withdraw, and click the ”Request withdraw” button:
confirm the withdraw in the registered email by click "Click the link to confirm"-"confirm withdraw"
Withdraw request has been submitted, you can track its progress on the wallet history.
After the request is made, the specific arrival time depends on the transaction speed of the blockchain network. Please wait patiently.